If you have any questions regarding our terms and conditions please drop us a line: info@finscent.com - we are glad to hear from you and will answer to your questions asap!
We really hope that you like our products, however if you wish to return them note that our policy lasts 14 days. To be eligible for a return, your item should be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we would also require a receipt or proof of purchase. Easiest way is to send us an email at info@finscent.com
Sometimes it happens – if the product is damaged inform us right away at info@finscent.com and we will send you a replacement! In case of damaged or faulty goods, we will reimburse you in full (the cost of the product, outbound and return postage). In the case of non-faulty goods we will reimburse you for the product only. Send products directly to our showroom in Helsinki, Pietarinkatu 13, 6, 00140 Helsinki Finland
Prices on the website include Finnish VAT for EU countries